Return & Payment Policy

Return Policy

At Slick Moves, your comfort and satisfaction are our top priorities. If you're not happy with your purchase, we've got you covered with our 30-day money-back guarantee. Simply return the product within 30 days of purchase, and we'll refund your money – no questions asked. Please note, return shipping costs are at the customer's expense. The product should be returned in its original condition for a smooth refund process.

In addition to our return policy, please be aware that you also have rights under Australian Consumer Law. This means you are entitled to remedies if the product is faulty, not fit for purpose, or doesn't match the description.

Got questions? Reach out to our friendly team, and we'll help you glide through the return!

Payment Terms and Conditions

  1. Payment Methods
    We accept payment via major credit cards (Visa, MasterCard, American Express), PayPal. All payments must be processed successfully before an order is confirmed and dispatched.

  2. Currency
    All prices and payments are in Australian Dollars (AUD).

  3. Payment Security
    Our website utilises industry-standard SSL encryption to ensure your payment details are securely processed. We do not store your credit card information on our servers.

  4. Order Confirmation
    Once payment is successfully made, you will receive an order confirmation email. If payment is declined, your order will not be processed.

  5. Pricing and Availability
    Prices are subject to change without notice. All products are subject to availability. If an item becomes unavailable after payment, we will notify you promptly and offer a full refund or alternative options.

  6. Refunds and Cancellations
    Refunds will only be processed once products are returned and inspected, except where payments are declined or products are unavailable. For detailed return and refund policies, please refer to our Returns Policy page.

  7. Chargebacks and Disputes
    In the event of a payment dispute or chargeback, we reserve the right to supply evidence of the transaction to the payment provider to resolve the issue.

By completing a purchase on this site, you agree to these payment terms and conditions. If you have any questions, contact our customer service team before submitting your order.